Frequently Asked Questions
Everything you need to know about your island-inspired wardrobe.
How long will it take to receive my order?
Orders are processed within 2-3 business days. Shipping typically takes 5-7 business days for the mainland U.S. and 2-3 business days within the Hawaiian Islands.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items are final sale.
Do you ship internationally?
Yes, Hae Hawaii ships worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How do I care for my Hae Hawaii garments?
To preserve the vibrant prints and fabric quality, we recommend hand washing in cold water and hanging to dry. Avoid using bleach or tumble drying on high heat.
Can I exchange an item for a different size?
Absolutely. If your item doesn't fit perfectly, contact our support team within 14 days of delivery to initiate a size exchange, subject to stock availability.
What materials do you use for your clothing?
We prioritize comfort and sustainability by using high-quality rayon, organic cotton, and linen blends that are breathable and perfect for tropical climates.